9.00 -17.00 
Ubiquiti UniFi Professional Site Support 3y Business Hours EU
Three-year UniFi Pro Support with business-hours access (8×5) in Europe. Includes remote diagnostics, deployment support, and prioritized handling of technical issues.
Ubiquiti UniFi Professional Site Support 8x5 3Y EU (UI-ProSupport-3Y-BH-EU-D)
Description
UI-ProSupport-3Y-BH-EU-D is a 36-month subscription to Ubiquiti UniFi Professional Site Support, available during standard business hours (Monday to Friday, 8:00–17:00 local time). Designed for UniFi deployments in the EU and EMEA region, this plan provides certified technical assistance, remote troubleshooting, and priority case handling across all UniFi platforms.
The subscription is linked to a specific UniFi Organization and enables long-term support continuity, making it ideal for businesses and institutions planning stable infrastructure management with guaranteed assistance throughout the license period.
Technical support is provided in English only – see full details at: ui.com/site-support
Main Features
- Business-hours support (Mon–Fri, 8:00–17:00 local time)
- 36-month digital license assigned to a UniFi Organization
- Applies to UniFi Network, Protect, Access, and Talk systems
- Remote diagnostics, configuration assistance, and technical guidance
- Priority case handling during business hours
- Access via support portal, email, and phone
| SKU | UI-ProSupport-3Y-BH-EU-D |
| Support Duration | 36 months |
| Support Hours | 8:00–17:00, Monday–Friday (local time) |
| Region | European Union / EMEA |
| Eligible Products | UniFi ecosystem only |
| Support Type | Remote technical assistance |
| Priority Level | Business Priority (within business hours) |
| Delivery Method | Digital license linked to UniFi Organization |
Summary
This support package is ideal for long-term UniFi projects requiring consistent, business-hour support in the EU. It ensures qualified help across all UniFi services while reducing operational risk and maintaining SLA alignment over an extended support period.
UI-ProSupport-3Y-BH-EU-D provides UniFi Pro Support during business hours for 3 years, with full coverage of all UniFi platforms, prioritized assistance, and expert help tailored for enterprise environments in Europe.
| Manufacturer | Ubiquiti |
|---|---|
| GPSR contact | Ubiquiti International Holding B.V. Ekkersrijt 3102, 5692 CC Son en Breugel support@ui.com |
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