9.00 -17.00 
Ubiquiti UniFi Professional Site Support 3y 24x7 EU
Three-year UniFi Pro Support subscription with 24/7 access in Europe. Enterprise-grade technical support, remote assistance, and full platform coverage.
Ubiquiti UniFi Professional Site Support 24x7 3Y EU (UI-ProSupport-3Y-24x7-EU-D)
Description
UI-ProSupport-3Y-24x7-EU-D is a 36-month enterprise support plan for UniFi deployments in the EU and EMEA region. It provides continuous 24/7 access to Ubiquiti-certified engineers, allowing direct support for critical systems, infrastructure diagnostics, and prompt resolution of technical issues at any time.
This long-term license is assigned to a UniFi Organization and offers guaranteed technical availability and SLA-grade response standards for all UniFi platforms. Ideal for organizations requiring high operational reliability and continuous access to vendor expertise.
Technical support is provided in English only – see full details at: ui.com/support/pro
Main Features
- 24/7 access to Ubiquiti support engineers for 36 months
- Assigned to one UniFi Organization
- Support for UniFi Network, Protect, Access, and Talk
- Remote diagnostics, configuration advice, and problem-solving
- Enterprise-level priority handling for all incidents
- Contact via portal, email, and phone
| SKU | UI-ProSupport-3Y-24x7-EU-D |
| Support Duration | 36 months |
| Support Hours | 24 hours a day, 7 days a week |
| Region | European Union / EMEA |
| Eligible Products | UniFi ecosystem only |
| Support Type | Remote technical assistance |
| Priority Level | Enterprise (24/7 priority) |
| Delivery Method | Digital license linked to UniFi Organization |
Summary
This support plan is ideal for institutions, service providers, and enterprises operating mission-critical UniFi infrastructure. The 3-year term ensures stable, long-term technical backing with full-time access to certified engineers, aligned with internal SLA policies and business continuity standards.
UI-ProSupport-3Y-24x7-EU-D delivers premium 24/7 enterprise support for UniFi environments over a three-year period — with full platform coverage, proactive assistance, and operational assurance for demanding network applications.
| Manufacturer | Ubiquiti |
|---|---|
| GPSR contact | Ubiquiti International Holding B.V. Ekkersrijt 3102, 5692 CC Son en Breugel support@ui.com |
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