UI Care warranty extension for UDB-Pro

UI Care warranty extension

By purchasing the UI Care service, you can extend the warranty of eligibile devices to 5 years and gain exclusive benefits:

• guarantee of advance replacement (before we even receive the defective device)
• free return of a defective device - after reporting, you receive a prepaid shipping label

The UI Care warranty extension must be purchased with the eligible device. It is not possible to purchase UI Care after purchasing the device.

By purchasing UI Care you get a 5-year warranty, priority RMA service and no costs of returning the device to Ubiquiti.

Fast replacement

You will receive a new device before returning the defective one.

Free return

You will receive a prepaid shipping label.

Extended protection

Five years of peace of mind with a five-year replacement warranty.

How to use UI Care warranty extension

1. Request Replacement
2. We will send the replacement immediately. Delivery even next business day.
3.  Return the reported device free of charge thanks to the shipping label provided.

UI Care Terms and Conditions