Return Policy

If you need to return a product, please CONTACT US FIRST by fax to +48 32 335 12 49 or by e-mail to: pomoc@interprojekt.pl and submit a RMA form BEFORE returning your product. An RMA number will be issued to you, and then you must return the product in conjunction with this RMA number. Otherwise your request will NOT be processed and your shipment will be refused. Click here to fill out our RMA request form to obtain a RMA number

All refunds will be credited at lesser of current market value or purchase price. All returns for credit are subject to a 15% restocking fee. Products will not be accepted for return, whether for exchange or credit, unless prior authorization is obtained. Returns for credit must be received within 30 days of the original invoice date. Beyond this period, product may only be exchanged if currently under warranty. Please contact us or consult the product listings on our website for further warranty information.

All products must be returned in their original packaging with all software, power units, cabling and other items intact, or else will not be able to be returned for credit. Advance replacement RMA's will be charged accordingly if returned without above items.

RMA numbers are valid for a maximum of 30 days. When returning an item, it is important that you return it with all accessories, manuals, cables, etc., in order to receive a credit or exchange unless other specified. Items returned without all accessories or items which are defaced will be subject to a minimum 15% restocking fee. Please package your return item in a shipping box with appropriate packaging. If you are not sure how to package an item for safe shipping, please consult us or a local shipping company. Product being returned with insufficient packaging will be refused and your warranty will be voided. Please place the RMA number on at least two sides of the outside of the shipping box before returning it to us.